Procédure

Je voudrais savoir la procédure pour réclamer mes flyback en français s'il vous plaît. Mon numéro de membre est le :15311
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ID
#4462937 Review #4462937 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Poor Customer Service

We submitted our claim in 11/2022 for our travel date in 11/2022. 90 days has passed. We didn't hear anything from them. Then we called to find out the status. After 90-day wait, they said the contract stated if we didn't confirm receipt of payment in 2021, we automatically forfeit the benefit of the following year. WTF...Ok...it's our fault not to reading the fine print in the contract but the customer service rep on the phone had very bad attitude.

User's recommendation: read the fine print if elected to purchase the flyback program.

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ID
#4389912 Review #4389912 is a subjective opinion of poster.
Location
Palo Alto, California
New Reviewer

Just another pissed off customer

I traveled the end of November 2022 and filed my first claim December 5, 2022. Everything show to be completed on time. In a January 3, 2023 follow-up I was told it could take up to 3 weeks. What the *** It's already been 4 weeks! February 3, 2023 follow-up got the...
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ID
#4355810 Review #4355810 is a subjective opinion of poster.
Location
Los Cabos, Baja California Sur
Cons
  • If they pay it takes forever
Preferred solution
I would like to get my first claim paid and subsequent claims processed in a reasonable amount of time. If this can't happen, a full refund is in order.

No way or hard to register as a client

waiting for email for someone to answer this or give us an answer. hopefully they will repond. i will write a review again.
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ID
#4283084 Review #4283084 is a subjective opinion of poster.
Location
Del Rio, Texas

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New Reviewer

Don't buy in